
Microsoft has done a bit of nimble footwork lately to take some long-overdue and quite crucial steps towards fixing it's torrid Red Ring of Death (RRoD) issues with the Xbox 360. It's though (hoped) that when the next 65-nm process 360 (possibly included in the unit codenamed Falcon) arrives, that the lower heat production will fix this issue, but in the meantime there have been truly outrageous reports of 360 failure.
How outrageous?
Well, Brian Crecente at Kotaku is currently on his 11th Xbox 360, and not happy about it (to be fair, #10 died from a DVD drive, not RRoD). Justin Lowe also went through over 10 Xbox 360 consoles. People have made condolence cards suitable for the seeming inevitable occurrence, 360's are being refused by service centers that would formerly take a crack at repairing them, and most shockingly, two reports have pegged the failure rate of consoles sold via retail at 30-33%.
30-30%. 1 in 3. One third of all units sold.
Ouch.
Microsoft had (in)famously suggested a failure rate that was much lower than these actual figures, but fortunately they're all geared up to do the right thing. Now-departed Xbox chief Peter Moore has gone on record saying that MS is committed to doing the right thing (also noted in this Kotaku interview), and extended the Xbox warranty to a full three years to solve the RRoD issue.
In sum, they can break, 1/3 broke, they'll fix the ones that done did broke for 3 years, but I'm still waiting to get one.



